Kotak Mahindra Bank — re:im not having debit card but charges are debited

Address:

500072

Hi all,

Not issued the debit card for my account but, debited the charges (Rs 178.00) from my account, debiting reason is "annual debit card charges". But not using any debit card and not issued.. My branch address is hyderanagar (Kkbk0000560)

I want reason for this, customer not having and bank not issued the debit card bank how to debit the charges..