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Kotak Mahindra Bank — re:im not having debit card but charges are debited

Hi all,

Not issued the debit card for my account but, debited the charges (Rs 178.00) from my account, debiting reason is "annual debit card charges". But not using any debit card and not issued.. My branch address is hyderanagar (Kkbk0000560)

I want reason for this, customer not having and bank not issued the debit card bank how to debit the charges..
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Complaint Status


[Mar 16, 2018] Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3965
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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