[Resolved]  Kotak Mahindra Bank — remittance of money paid to account of kotak bank which is closed now

Address:400021

I have made payment of rs 5000 from hdfc bank to kotak bank account, details of which are:
Beneficiary name: zebpay
Beneficiary's account no: razrzeb[protected]
Ifsc code: kkbk0000958
Transaction value date : 08/01/2018
Rbi reference number:n[protected]
Amount: rs. 5000

Sir,
Zebpay is saying money is returned back to account and hdfc bank is saying money is deposited to this account which is mentioned above.
Please tell me the exact location of my money.
Please do needful and process as soon as possible.
Screen shot paymentis attached heerwith
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Feb 13, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Kotak Mahindra Bank Customer Care's response
Hi! We request you to kindly visit any of our nearest Kotak Branch regarding your concerns.^Team Kotak
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