Kotak Mahindra Bank — transaction incomplete

Address:410206

I had tried to send 2000 rs via the kotak app through upi to an account, there was some problem with the transaction. The account where i was transacting did not get money, but it was debited from my account. I want the money either to be credited to the respective party or to my account. I'll provide the transaction id once kotak contacts me. I would like this issue to be adressed fast because its required urgently
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Dear Sir,

i am mahendrakumar mali have open the insurance policy with your bank .still i do not get any policy paper.your help line num do not give any proper response the number is [protected].what should i do? please give me the solution

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