[Resolved]  Kotak Mahindra Bank — transaction of kotak credit card against amazon standing instru

Hi, i received a message from my kotak bank that my kotak bank credit card transaction without otp it debit rs 999 via 'amazon standing instru' i have never opted that. So kindly refund my money as soon as possible.
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Aug 9, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2020
Kotak Mahindra Bank Customer Care's response
Hi! We're disappointed to hear this. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
Jul 04, 2020
Updated by pithal bhutiya
Social.(protected)@kotak.com ? please confirm email id. i can't see protected text. or request send a test mail on rahul.[protected]@gmail.com
Verified Support
Jul 05, 2020
Kotak Mahindra Bank Customer Care's response
Kindly drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. You may also call us on[protected]. Please note, due to COVID-19 and as a measure of abundant caution, our Customer Contact Centre is working with limited staffing and will be available from 10 am to 6 pm. ^Team Kotak
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