[Resolved]  Kotak Mahindra Bank — Unethical charges & delay in banking process intentionally

Address:Mumbai City, Maharashtra, 400051
Website:www.kotak.com

Dear Sir
This is regarding closure of my personal loan. Loan No ISPL79072
Its been more than 40 days I am asking for the foreclosure letter from Kotak Bank through mail & calls, Still I am not able to receive the letter & they keep on charging me on daily basis. I have lost more than Rs.4000 & valuable time.

In this regard I have sent him several mails & calls, but no response. After 35 days of my request they sent me a letter with 4% charges on principal amount. On call & repeated mails i have not received any solution till today.

Kindly look at this matter, I feel like its a monopoly & open robbery by KOTAK MAHINDRA BANK Bank.

Regards
Asutosh Lenka
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May 22, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Kotak Mahindra Bank Customer Care's response
We are working on the issue. Allow us to get back to you as soon as we get any update. ^Team Kotak
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