Kotak Mahindra Bank — unnecessary charges deducted for rs. 118 on 16 nov from account [protected]

Address:

Sirsa, Haryana

It has come to my notice that unnecessary charges deducted for rs. 118 on 16 nov2018 from saving account number [protected] in lieu of netbanking password regeneration charges.
I need to clarify that i am not using net banking and i have not received any regenerated password then why such deductions by bank without intimation to me till date.
Kindly reimburse unnecessary deducted amount or i have to escalate the matter to final decision authority ombudsman through public grivances portal complaint.

From
Vineet bhatia
Photo [protected]