Kotak Mahindra Bank — unusual dedication of money from my account for kotak group smart cash

There is an unusual deduction of amount from my kotak 811 account of rs 3000/- for kotak group smart cash with a reference of chq/ref no: insurance 11468329. There is a telephonic conversation regarding this insurance but with out any proceedings of paper work they deducted my amount from my account. Account number : [protected] ifsc : kkbk0007451. I would expecting to resolve my issue as soon as possible
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There is an unusual deduction of amount from my Kotak 811 account of rs 3000/- for the Kotak group smart cash with a chq/ref no: INSURANC[protected]. There was telephonic conversation regarding this policy but I didn't approved and even without any proceedings of paperwork they deducted the amount.
IFSC Code- KKBK0004618

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