[Resolved] Kotak Securities — Brokerage Charges for client no : R08O0
Dear sir/madam, I have opened Dmat account recently with kotaksecurities. Your sales representative Ms. Rakhi Vishwakarma, Nagpur promised me brokerage charges of 30 paise per 1000Rs transaction for non intra day transaction, but still instead of various reminders nd messages, she is just assuring me and still brokerage is being charged at 49 paisa per 1000 Rs for non intra day transaction. I am feeling cheated nd your sales representative is not even picking my phone nor responding to my messages. Pls look into the matter nd update my brokerage charges else i will be forced to complain to SEBI for mal practices. Regards, Raina Gupta
Complaint marked as Resolved
[May 27, 2015] Kotak Securities customer support has been notified about the posted complaint.
Verified SupportKotak Securities Customer Care's response, May 27, 2015
Thanks for sharing your client ID with us. Our team will get in touch with you and address your concerns at the earliest.
Team Kotak Securities
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