[Resolved]  Kotak Securities — Complaint against kotak securities pvt ltd

Kotak mahindra securities pvt ltd i want to bring in your notice that i have not given the request for auto invest service you can ask mr manish kumar he has clicked on the auto invest secruities sir i have opened my demate account in kodat mahindra bank, i have some shares of my late lester gulati and i would like to transmission these shares and i have asked for this transmission to kodak mahindra deputy manager, and he has told me that first i have to open demate account then they will do the process of trnsmission of share. And on behalf of kodak mahindra deputy manager i have given an application and deposit rs 10, 000/- to open an account in kodak but neither shares were transferred even his assistant manager has ordered me to login kotak securities and click on the auto purchase, i had no knowledge about it, i have entered auto purchase and after some times i will receive email from kotad secuiries that my account balance has been zero i request though this portal that please provide me a justice and credited the full amount into my account because i did not purchase any shares i am being misguided by your senior staff members whose detials are given below kotak secruirites manish kumar deputy manager [protected] avinash kumar assistant manager [protected] from kotak securities client id 70n86 senior citizen of india aajad ashok gulati wz 185 old sahib pura tilak nagar new delhi 110018 balance which has been given in advance to open this account rs. 10, 000/-
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Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2015
Kotak Securities Customer Care's response
Hi Herry,

We regret the inconvenience caused. Please share your client ID & contact number at ks.[protected]@kotak.com for our customer service team to get in touch with you and address your concerns at the earliest.

Regards,
Team Kotak Securities
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