[Resolved] Kotak Securities — Complaint for unauthorized trade and misuse of my funds | |||
Sir, I am the customer of Kotak security and have a Dmat & Trading Account with Kotak securities vide Client Code ZO39W. I was having 5000 shares of Tata Steel BSL company in my Dmat Account but today (07/06/21), my 2445 shares of Tata Steel BSL were sold by the company without my knowledge and consent. I had not received any phone call, message or email from the Kotak security about any fund short. Moreover, my RM had also not informed me about any fund short, even I talked to the RM today twice regarding my portfolio but he did not inform me about any fund short. Moreover, I purchased mostly my shares 2-3 days ago through my RM. The company sold my those shares which were at loss, causing me great loss. This is very irresponsible behaviour of the company with the customers. Kindly lodge my complaint and enquire who is responsible for this unauthorized trade. I also lodged my complaint to other authorities in the matter. Thanks Rajesh Kumari Phone No. [protected] Client Code ZO39W Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Kotak Securities customer support has been notified about the posted complaint. Verified Support Jun 21, 2021 Kotak Securities Customer Care's response Hi Rajesh, we regret the inconvenience caused to you. Based on the information provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this.
| |||
Add a Comment | |||
62%
Complaints
384
Pending
0
Resolved
227
+91 6652 9191
+91 6621 6666
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
View all Kotak Securities contact information
Post your Comment