[Resolved]  Kotak Securities — demat account closure

A/c not closed despite request-not operated even once, requests for closing umpteen times to relationship executives didn't help. Now demanding money even for closing, having already eaten up initial deposit in thousands.
"your request for account closure in your account ux2b0 / 22221736, ref id 22600916, has been rejected. For details call [protected]/[protected]"
Last sms and a call from
[protected]-yash soni kotak securities.
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Apr 24, 2020
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
Kotak Securities Customer Care's response
Hi Dinesh,
We are sorry to hear about this. Based on the details provided, your query has been forwarded to the concerned team who will get in touch with you regarding this.
Verified Support
Oct 11, 2019
Kotak Securities Customer Care's response
Hi Dinesh,
We apologize for the inconvenience caused. Our team has responded to you on your registered email id. We request you to please check the mail. In case of any issue, you can write back to us on service.[protected]@kotak.com.
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