[Resolved] Kotak Securities — demat account closure pending since 9 years | |||
Reference is made to my telecom to your customers care and attached mail. I am very dissatisfied with the service and discussion with your executives. You are requested to take cognizance of following facts and close my demat account. 1 kotakt executives while opening the demat account visited my house and made a lot of promises but what the service i got i lost my all money as per your executives advice. 2. When i lost my money no executives from your organisation helped me in trading. 3. I stopped trading as there was no guidance from kotak 4. Kotak was continually charge debit advice to demat account, selling my scripts and adjusting debit. 4 today i came to know even account is blocked kotak is continually charing debit advice and interest thereon without providing any service. I fill grossly cheated by kotak. It is my request to reverse the system generated debit advice without providing any service and close the account on top priority. Regards Priyamvada pathak Accouy no inna7 Cell no [protected]/[protected] Following is the mail received from kotak today From: "avadh pathak" Sent: tue, 27 aug 2019 17:37:07 gmt+0530 To: Subject: pavadh Please see your mail below regarding debit charge. This is for your information that you have closed this account for any transaction years back, you have sold out my all the shares and not given a single rs. You are requested to stop sending this debit advice and send the confirmation. Regards Reply Reply all Forward More Was this information helpful? | |||
Apr 24, 2020 Complaint marked as Resolved Kotak Securities customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Kotak Securities Customer Care's response Hi Avadh, We regret the inconvenience caused. Your query has been forwarded to the concerned team and you will receive a response soon on your registered email id/phone number. Verified Support Aug 30, 2019 Kotak Securities Customer Care's response Hi Avadh, we regret the inconvenience caused to you. We would like to inform you that your concerns have been noted. Our escalation team is following up on your case and they will get back to you with an update shortly. In case of any further issues you may write back to us on ks.[protected]@kotak.com.
Verified Support Sep 10, 2019 Kotak Securities Customer Care's response Hi Avadh, we apologize for the inconvenience caused. Our team has responded to you on your registered email id. We request you to please check the mail and in case of any issue you can write back to us on ks.[protected]@kotak.com.
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