Kotak Securities — demat account opened and now charges are added

Address:

781313

Hi,

I am facing charges issue with a demat account of kotak securities. A salary account was opened with which kotak had open a demat account. Demat a/c no. 19889071. Now they are putting some charges against it sms charge and said some a/c maintenance charge, i had repeatedly asked to close the account but it was not closed. Now i get msg that kotak securities reported your fund balance -345/- i called the customer care team 1st person said that i need to pay 345/- to close the account, next when i called the next executive says that i need to pay rs 345+233 =588/- unless i pay this amount i cannot close the account.

1st off all when the person who opened the account does not says anything about charges and just open a demat account which i never wanted, nor have i used this account.

I want that this account is closed as soon as possible.

Regards
Anjan das
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