[Resolved]  Kotak Securities — KAS96_9, Complaint of Kotak securities trading platform

Dear Team,

This is to inform you that your Kotak Securities App is very pathetic. Whenever I went on to buy or sell any stock, the screen got stuck. It shows so many errors while putting any order.

Today only I had suffered a loss of Rs 700 because of this disgusting application. Even yesterday I faced the same issue and incurred a loss of Rs.400. Previously also, I had lost 2 shares which are ranging on 5% upper circuit now.

I tried calling customer care too but did not receive any response from there. Your customer service is also very miserable. If I talk about numbers, until now I have incurred more than Rs 4, 800 loss just because of this app. This is so agonizing.

I don't understand why the company is not fixing the problem? So many months have been passed and the Kotak Securities Application is getting creepy with every passing day.

Luckily I have captured screenshots of a few, which I have attached in mail. I hope you realize how horrible your Kotak Securities App is.

Kindly do the needful and fix this problem and give compensation for my losses.

My User ID is KAS96_9
Contact No. [protected].

Thanks & Regards,
Kashmira Javkar.