[Resolved] Kotak Securities — Kotak securities customer, service don't, know about my RM security key to login not working properly | |||
I am manmohan khati, having client code XLWR3, since last 7-8 years, but now i am facing the problem that i dont know who is my RM, cant sell off my stocks through online security code, cause its not working properly, and due to that i cant not transfer the fund into my account, due to that i m getting penalty charges on me. please do the needful so that i wont go to the other channels to solve this problem, [protected] manmohan khati manmohan.[protected]@gmail.com Was this information helpful? | |||
Oct 5, 2017 Complaint marked as Resolved ok Kotak Securities customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have certain shares, no matter what category they belong but your system does not allow me to sell and book loss at least. Examples 1 sgjhl 2 jeevan scientific etc. This is a concern raised but nothing has been done since sometime. Why did you allow us to buy when you don't allow us to sell.
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I am bimal sood, kotak securities opened share trading account on ~28th july2017, i did buy few shares on 1/2nd august. From 3rd august 2017, i could not access my account because i stopped getting access codes to log in.
Trading code:: jp2r0
i have complained to about 50 people in kotak securities, sent them 100's of emails, my relationship manager always asks for 1 hour to fix, but never returns the call,
i have called all the numbers on the internet to fix my account,
it is now more than 2 months i have not been able to access my account.
Kotak securities want a screen shot after i log into account, how it is possible.
I always receive emails from kotak saying issue has been sorted, but i cannot access imy account,
literally 100's of phones calls, 100's of emails, >>> kotak securities has not been able to fix, but still charges money to me for account which i cannot access, it is unfair and bullying the customer, nothing short of harassment.
If they cannot fix, at least my money and losses should be returned to me.
Is there anybody in kotak who works for consumer or there customers,
i am a kotak bank privy league customer( optima)
is there somebody in kotak securities, who is sensible, to sort out.
Dr bimal sood
Trading code:: jp2r0
i have complained to about 50 people in kotak securities, sent them 100's of emails, my relationship manager always asks for 1 hour to fix, but never returns the call,
i have called all the numbers on the internet to fix my account,
it is now more than 2 months i have not been able to access my account.
Kotak securities want a screen shot after i log into account, how it is possible.
I always receive emails from kotak saying issue has been sorted, but i cannot access imy account,
literally 100's of phones calls, 100's of emails, >>> kotak securities has not been able to fix, but still charges money to me for account which i cannot access, it is unfair and bullying the customer, nothing short of harassment.
If they cannot fix, at least my money and losses should be returned to me.
Is there anybody in kotak who works for consumer or there customers,
i am a kotak bank privy league customer( optima)
is there somebody in kotak securities, who is sensible, to sort out.
Dr bimal sood
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