[Resolved]  Kotak Securities — Loan on securities request made on 01.10.2015 till date no response. Client id: 16818100, kotak securities

Address:Chennai, Tamil Nadu
Website:www.kotaksecurities.com

Dear sir, i have called mr. Samir for a loan on securities and handed over all the documents required on 01.10.2015. Since documents handed over several times called him and every time he asked to wait a week. I have already informed him that i am badly needed to hospital expenses for my younger son mr. Devendra bajaj who met an accident on 19.08.2015. He told me that you will get loan amount within a 10 days. But unfortunate he has not done anything. Therefore i requested him to return all the documents which i handed him. Fortnight passed till date he has not returned the documents even i reminded several times. Today i have made a complaint no. 11400745 towards this kind of negligence on service of your high office. They have also not given any satisfy reply. Therefore i request your high officer action on this matter under the information to me at an earliest.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Nov 03, 2015
Kotak Securities Customer Care's response
Hi Geetha,

We regret the inconvenience caused. Please be assured that we will look into the matter and address your concerns at the earliest.

Regards,
Team Kotak Securities
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Securities
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    384
    Pending
    0
    Resolved
    227
    Kotak Securities Phone
    +91 6652 9191
    +91 6621 6666
    Kotak Securities Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Securities contact information