[Resolved]  Kotak Securities — Mf transfer from kotak sec to hdfc..

Address:400068

Dear all.
I had submitted my demat & trading closer cum transfer form to mr. Kamlesh contact no.[protected] /[protected] at borivli west kotak securities branch on 09/02/2017.. I am clearly saying to the kamlesh i want to transfer all the holding stock & mutual fund to hdfc demat ac he said it will do with in 15 days.
After 15 days my kotak securities demat ac is closed and only stock is transferred to the hdfc demat ac but my mf is not transfer in my hdfc demat ac. Then i called the kamlesh he said i had done my job pls contact to the customer care..
Spoken with the kotak sec. Customer care mr. Sachin prajapati, he given one mf transfer form and he said fill the form and submit to the kotak securities malad east corporate office. I have submitted that format to the malad east office address on 13th march 2017..
But still my mutual fund is not transfer to hdcf demat ac and your customer care person is saying that we are transfer your all mf to hdfc demat ac. Pls speak to the amc team and your hdfc bank..
Amc team is saying that we are not doing transfer part and hdfc bank is saying your mf is not transfer to your demat ac. Pls contact with kotak securities..
From last 2 months i am too much frustrate to kotak securities service no one such a give correct my answer and short out my problem..
I request you to pls short out my problem as soon as possible otherwise i will complain to your higher management, police stn. And court also..

Regards
Indrajeet kumar
Client code - 1daq7
Mobile no - [protected]/[protected]
Email id - indrajeet. [protected]@gmail.com
Mf value - around 2 laks.
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Aug 6, 2021
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
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Dear Customer,

Since your query pertains to HDFC Mutual Funds we request you to write to [protected]@hdfcfund.com which is a specialized cell to address your Mutual fund related queries.

-Bejoy
HDFC Bank Customer Assistance

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