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[Resolved]  Kotak Securities — Referred point not received

I reffered my friends but I didn't get reffered points from kotak securities, when I call customer care number they always said me wait for 24 to 48 hours but my problem not solved yet.
I have reffered my friend on 31 August and second person referred by me on 1 September both my friends have successfully opened account but I didn't get reffered points. I called many times I emailed many times but my problem not solved please help me
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Oct 21, 2021
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2021
Kotak Securities Customer Care's response
Hi Ankit, we’re sorry to hear about your experience. Please share your client code and registered contact number with us via service.[protected]@kotak.com for our team to get in touch with you at the earliest. Alternatively, you may also chat with us directly via bit.ly/kslchat
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Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak

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