ADVERTISEMENT

[Resolved]  Kotak Securities — regarding closing of my demat account

I had given request for closing of dmat account on 28th feb as per guidance given by customer care. Also i had submitted fataka declaration for online closing of my account. But instead of closing my account. Customer care faculty just making me fool and telling me to visit nearest branch.. When i was told to submit all required things n received by kotak securities. Still it's not working and just they pushing it forward so they can earn amc charges. This totally fraud and deceiving activity. Such irresponsible things can not be tolerated by common people. Still requesting to close my dmat account as soon as possible
Was this information helpful?
No (0)
Yes (0)
Apr 23, 2020
Complaint marked as Resolved 
Mar 03, 2020

Complaint Status

Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2020
Kotak Securities Customer Care's response
Hi Shiv,
We regret the inconvenience caused to you. Kindly share your client code and your contact number or write to us at ks.[protected]@kotak.com. Our team will get in touch with you regarding this.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Kotak Securities
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    307
    Pending
    0
    Resolved
    156
    Kotak Securities Phone
    +91 6652 9191
    +91 6621 6666
    Kotak Securities Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View Full Information
    ADVERTISEMENT