[Resolved]  Kotak Securities — Share liquidation

Greetings,
I need your help regarding my complaint no 37879453, 37925611.
On 1st of Feb when I received a short msg on my mobile that fund short fall in my account with no details. I called up dealer ROSTEN BARRETTO, to confirm how much money do I need to deposit, which he confirmed me that until you revive any email nothing to worry, he also said you can ignore that message. I told him that I didn't received any email for the same. I confirmed from him twice but same reply that there is no requirement to deposit any fund.
Same day by afternoon I received two messages that my 16 shares of TATA STEEL and 100 shares of Indusind bank got liquidated. When I call Rosten for the same he said he will help me to get my money back. After chasing him he confirmed me on 8th that nothing can be done.

I really need your help to get my money back as dealer is changing his statement reply to customer care. I am sure calls must be recorded and can be verify again.

Will wait for the Justice.
looking forward to hearing from you soon.

Yours Sincerely
Rishi kapoor
ZOLZ9
[protected]
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Apr 12, 2022
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2022
Kotak Securities Customer Care's response
Hi Rishi, based on the information provided, we are looking into the case and shall resolve this at the earliest. We thank you for your patience.
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