[Resolved]  Kotak Securities — Software issue - no response

Hello team,

I have a account in Kotak securities with client I’d 56CD5,
Today the system starts generating the order and kept on closing the same
I have tried to Kotak people for help

1., I tried to contact customer care no one lifts the call on the number [protected]
2. Then tried another customer care number [protected] these people have disconnected the call
3. Tried contact over mail sent mail from service.[protected]@kotaksecurities.com to country head no one responded
4 went Kotak securities office Rajahmundry in person and it was closed and the people around informed that they are not opening the office

Please let me know how can I complaint against these people, more than loss what hurts you is no one responds to your mail, calls .

Thanks
Srinivasa chary m
[protected]
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Aug 13, 2021
Complaint marked as Resolved 
Kotak Securities customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2021
Kotak Securities Customer Care's response
Hi Srinivasa, we regret the inconvenience caused to you. Based on the details provided, your query has been forwarded to the concerned team. They will get in touch with you regarding this.
Verified Support
Jul 13, 2021
Kotak Securities Customer Care's response
Hi Srinivasa, we regret for the inconvenience caused to you. We would like to inform you that your concerns have been noted for which our concerned team is following up on your case. They will update you shortly and in case of any issue you may also chat with us directly via bit.ly/kslchat
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