Client ID: 2ZNA5
Date: 3 March 2022
My account with Kotaksecurities.com has today forcefully and wrongly liquidated shares held in my account.
This was as margin has apparently fallen below the required margin.
However, as informed on 22/2 to Kotak Securities Team Nitin Kapoor / Kotak Bank RM Shalu Agarwal the margin shortfall is being wrongly calculated for my Portfolio. This is as security held of Hinduja Global Solutions has undergone 1:1 share split and the portfolio account is NOT reflecting the correct shares.
When above was informed to my Kotak Bank RM Shalu Agarwal, he has confirmed that there is NO margin shortfall (enclosed is whatsapp chat). This was reiterated, as I received email notifications from Kotak Securities and always had sufficient funds available to transfer to my Kotak Securities account which would have been transferred to avoid any margin shortfall / forced liquidation of shares.
Further, with the drop in share price of Berger Paints from date bought, I have realized loss of Rs. 15, 542.8 (= 251 shares * 725.70 price bought - 663.8 price sold).
Please advise possible resolution asap and recovery of full loss realized of Rs. 15, 542.8.
ITMS Order no SCRIP B/S QTY VALUE
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