KPN — Poor and irritating service with rude staff

Kpn service is poorest ever.On 4th Mar 2016 booked bus from Chennai to salem in multi axle Volvo sleeper.just an hour before start they called and told it's normal ac.all buses on the day started delay by 2 hours all crowd had no option other than to wait. Rude staff no process nor courtesy they told if you wish you travel and get your refund and get lost. And worst part after so much dramas they provided us a bus at 12.30 night and it was normal non AC sleeper they told only they can do. All other bus operators functioned without any mess up.KPN just take bookings with no bus with them playing their non sense stuff with customers. Even after repeated complaint management of KPN did not wish to hear the complaint even.
NEVER EVER BOOK KPN for God's sake
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All passengers they shared it has been problem with KPN frequently. So never try traveling in KPN it is much better to taken even government transportation rather to use KPN.management never listens staff answer in such a tone as if they do it for charity. Bus quality is also ugly.

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