Never take a risk to travel through kpn travels
, because thy never inform anything like cancel of bus, changing of already reserved ticket, thy dnt ssy anything before... thy can do anything without ur permission, if you ask thy will make force to cancel ticket and talk to u like gundas and roedys... i[censored] provide ur cell number too thy never react.. thy dnt want consumer happiness. Thy will talk rubbish ... thy dnt implement quality policy of organisation at kpn travels
, koyembedu... never take ri as k... i[censored] want go by srm travels... thy are the best... i[censored] go to koyembedu branvh.. never speak with employes like mr karthick... he dnt know how to talk to customer... he dnt know what to do ... he can chchange ur ticket number and i[censored] ask he ll shout at u to cancel ticket... all this ll happend 5 Respected sir, First learn, how to respect a valuable customer and then keep your customer satisfaction forms in website, first you act then u speak, I booked my ticket for 8.15 pm chennai to ooty bus through kpn travels
on 3.10.2013. But without any prior information through mobile or phone .. how come you can cancel bus and change my seat number to l26 to u27.. and your empolyee mr karthick at koyembedu kpn travels
speaking rubish ... and like illiterate he is speaking, if you dnt want cancel the ticket.. is this way ur management training your employes.. can't u call prior and say bus s cancelled... and I dnt have any right to ask ur employes about my seat I ll travel monthly 6 times.. but feeling very sad due to ur organisational behaviour. It is last time I am travelling with kpn.. srm is the best and your organisational employees have no ethics... who is he to change my seat number without prior information. And acting before 5 minutes and saying i[censored] dnt like u cancel...i[censored] dnt know how to satisfy single customer. ?. It ll lose u 100 customers... totally ur service is waste and dnt give employ to gundas or rowdys as that of mr karthick... you people are not following company policies. ?. Please respond me otherwise ll keep open consumer complaintMvnlchaitanyaResearch scholarJss college of pharmacyOotyMobile . [protected]Sent from Samsung
tabletminutes before the bus journey time... they never bother u as customer.. I decided this my last journey with kp n travels ...