Kpn Travels — bus is delay waited long time

Address:

Gobichettipalayam, Erode, Tamil Nadu

I have booked bus 10.30 pm ac sleeper, i was tracking via app its showned as delay 20 min. Around 11.15 bus came to boarding point, but that is non ac bus. Then branch staff said next bus will come we will arrange. The branch staff closed the branch and went to home. He given his number. We called him many times, he said bus will come after 30 min. I was waited till 1.30. There is no proper response and head office number also tried. There is no response.