Kpn Travels — wrong information

Address:

Krishnagiri, Tamil Nadu

We have booked the tickets from hosur to puducherry, the house kpn office staff told we send u all by another bus to 10 min travel time because pondicherry but awaiting in the 10 min travel time from hour kpn office. But actually we traveled by standing up-to krishanagiri even we booked sleeper class. This is not acceptable, but nowdays kpn service all like frad and cheering service... Idots