[Resolved] Kraftly.com — refund related | |||
I ordered a shirt for INR 768 but i received a cheap quality product. i am waiting for the refund since 31st July 18. they have cheated me, their service is very turn pathetic . I had to spend my hard own money to return the product. please help me to get my refund Order id - [protected] I called customer care no one answered my call. It took long time for me to reach them I have been trying to speak to them for 2weeks no help at all. Was this information helpful? | |||
Sep 17, 2018 Complaint marked as Resolved Kraftly customer support has been notified about the posted complaint. Verified Support Aug 14, 2018 Kraftly Customer Care's response Dear Team, We apologize for the inconvenience caused to you, as per your mail regarding order no [protected], order is delivered to seller and we have added the order for refund but as per the confirmation from the accounts team order refund is not processed due to some technical issue. Hence we have mailed buyer to share his bank details so that we may initiate refund in bank account, once shared we will initiate refund in buyer's account which will get credited to his account in 7-10 working days. Thanks and Regards Team Kraftly | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
57
Pending
0
Resolved
8
View all 57 Kraftly reviews & complaints
+91 92 6662 3005
Plot No. B, Khasra - 360, Sultanpur, MG Road, New Delhi, Delhi, India - 110030
View all Kraftly contact information
So it was unusable.
My advise to all people to avoid to but Kraft products if the company does not replace it and redress my grievence