[Resolved]  Kraftly — my money taken by the company without order confirmation.

Website:Krafly

I ordered a klassy collection rubber belt simple and sobber chronograph pattern black and white women watch through my debit card. The amount is taken but my order is not confirmed and i didn't receive any messages about the confirmation of my order. So please consider it and let me get the order soon. Or please refund my money rs 569 to my account.
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May 28, 2018
Complaint marked as Resolved 
Kraftly customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Kraftly Customer Care's response
As per your request we require customer mail id through which customer tried to place the order, so that we may assist accordingly.
Apr 25, 2018
Updated by Safwana
My email id is : [protected]@gmail.com.
Apr 25, 2018
Updated by Safwana
Pls check this email id : [protected]@gmail.com
Apr 26, 2018
Fuzail Alam's response
This is not my choice colour this is different colour.am not satisfied this colour and more scretches on watch chain strap.so I want return this product and want my refund.
Verified Support
Apr 27, 2018
Kraftly Customer Care's response
As per the mail id shared we have received the refund from the mail id [protected]@gmail.com, we have initiated refund for the amount of Rs 569.

it will get credited to customer's same account with in 7-10 working days.
Complaint comments 

Comments

My email id is : [protected]@gmail.com.

This is not my choice colour this is different colour.am not satisfied this colour and more scretches on watch chain strap.so I want return this product and want my refund.
My order [protected] is not deliverd
Plz Return my order
My order no - # [protected]
Plz refund my money
Jagtap vikram arun's reply, May 19, 2018
Plz Return my order
My order no #34239462288
Plz refund my money
Jagtap vikram arun's reply, May 19, 2018
Return and refund
Please return my order
my order number :[[protected]]
Product : sunglasses
Reason : wrong product
Not satisfied
So please return and exchange

My order Pathan, Did Pramukh Fashion designer Multi cotton semi-stitiched kurti pack of 3 kurtis meet your expectations for order #3180691 please reaturn
Cancel may itm
Return my order, colour change & small size shirts
Sonu Chauhanr's reply, Jul 10, 2018
Return my order, colour change & small size shirt

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