[Resolved] Kraftly.com — refund related
Surat, Surat District, Gujarat, India
Susushil vitole on Aug 13, 2018
I ordered a shirt for INR 768 but i received a cheap quality product.
i am waiting for the refund since 31st July 18.
they have cheated me, their service is very turn pathetic . I had to spend my hard own money to return the product. please help me to get my refund
Order id - [protected]
I called customer care no one answered my call. It took long time for me to reach them I have been trying to speak to them for 2weeks no help at all.
Complaint marked as Resolved Sep 17, 2018
[Aug 14, 2018] Kraftly customer support has been notified about the posted complaint.
Verified SupportKraftly Customer Care's response, Aug 14, 2018
We apologize for the inconvenience caused to you, as per your mail regarding order no [protected], order is delivered to seller and we have added the order for refund but as per the confirmation from the accounts team order refund is not processed due to some technical issue.
Hence we have mailed buyer to share his bank details so that we may initiate refund in bank account, once shared we will initiate refund in buyer's account which will get credited to his account in 7-10 working days.
Thanks and Regards
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