KreditBee — about loan payment

This is to inform you that, i had taken rs. 1500/- as short term loan from kredit bee on 24th august for 15 days. The payment due date was 8/09/2018 but i have already paid it on 05/08/2018. After payment the total outstanding amount i got a confirmation massage & confirmation mail from kredit bee that payment has been made by me successfully but the app is not showing that updated figure and it is still showing due and also overdue for 3 days. I talked with kredit bee customer care repeatedly since last 5 days and they assuring me it will be updated within the day end on everyday. But nobody updating this. So please look at this matter. It's harassing me.
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Please help me sir because I pay my 5074 loan repayments for kreditbee but not show payment details in kreditbee apps

Dear Abhishek,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.

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