[Resolved]  KreditBee — about the repayment of my loan

Address:Bangalore, Karnataka
Website:www.kreditbee.in

Respected sir,
With due respect i, nitin kumar, would like to state that i made a loan payment of rs 5086.98 on 22nd of august, 2018 at 1:31am. From the company app.
The payment was shown successful at that time itself. But since then the recipient i. E the kreditbee loan payment foundation is claiming that they have not received the payment. I have sent them the screenshot of the payment slip but they are still trying and proving me wrong by saying that the payment is not received by them. And are asking me to contact the bank which i have done many a times and been told that the recipient has received the payment.
I am attaching few document proofs with this mail to assure you that the payment is done from my side.
Please help me regarding the matter by checking if the payment is received by the kreditbee.
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Mar 16, 2024
Complaint marked as Resolved 
My complaint is not resolved yet, they did not take any action to resolve my complaint.
Verified Support
Mar 04, 2023
KreditBee Customer Care's response
Dear Nitin,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
Mar 16, 2024
Updated by Nitin Attri
They had updated the above complaint as resolved but in their app till now it is showing dues and they message me daily to clear my dues.
Mar 16, 2024
Updated by Nitin Attri
I just mailed them with proofs
Mar 16, 2024
Updated by Nitin Attri
Please help me to get the NOC
Verified Support
Mar 23, 2024
KreditBee Customer Care's response
Dear Nitin,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
Complaint comments 

Comments

Sir ji payment 9/10/18 ko paid kiya he
Tabhibhi reminder call are he

Kredit bee app is not working so how to repayment loan ...other options plz reply me.

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