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KreditBee — I'm complaining about repayment update

Sir i have taken 3000 amount loan my repayment date is 7 October but unfortunately it was Sunday
I paid with fine on 8 October but app is accepting and customer care people give kreditbee account number that people said paid through this account we will update in your account but still 2 days they don't update
App showing day fine still
I trying to call customer care and sending massage to that number on WhatsApp
But their are not responding
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