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KreditBee — loan repayment done, but showing due...

Address:visakhapatnam, Visakhapatnam, Andhra Pradesh
Website:kreditbee

I have taken rs.5000/- on 4th april 2019. My due date is 19th april 2019. I made the payment rs.5086 on 16th april 2019 through net banking with additional charges. But still in the app they are showing the due amount is rs.5174/- with penalty because of non payment... What is this service... I tried to intimate about this issue to customer care... But their numbers are not connecting and sometimes says busy... I sent a mail to them, but no response...
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Comments

I made a repayment of loan Rs. 4059 on may1st, it has been through IMPS via kotak bank, as per my bank it has been credited to [protected]. but still not showing on kredit bee app,

Reply
Dear Raju,

We are really sorry to hear about your unpleasant experience and would like to sincerely apologize for the same. We request you to drop an email to [protected]@kreditbee.in with all the details and our team will check and assist you with your query.
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