Kropex India — Worst servicing ever

Address:	560067
Website:	www.kropexchevrolet.com

You have provided a service at the cost of rs 7, 228 for my vehicle and it is so bad that my whole holiday is ruined.
History : I had given the vehicle for servicing as the car engine seized. They took six months and they kept on escalating the price of repair from initial 40, 000 to 60, 000 all towards the end cost me close to 2, 00, 000 lakhs. Over and above this, you took 6 months to repair a seizure and you could not be transparent to me whether you could repair the car or not. If i was aware of the cost for performing this repair i would have put it on Junk rather than get it repaired as the value of the car is as much. If that was not enough few of the parts of the vehicle were(misplaced or stolen) including a Jack, the car mats and the step knee mat. And it was clearly told my the service manager that the AC could only be turned on after 5000 kms of running. I put all the behind understanding the challenges. But now i went for the next service after 7, 500 kms and this is what i have. My AC still does not work, my Jack is still misplaced and not give to me, and i have not seen a service till date where Viper liquid is not filled. If you think even this is tough to be done, air in a wheel is not checked before giving the vehicle. Is this the service i get for the amount of money i pay for your services? could not you be more shamed to at-least give provide what you charge for what you promise. I had bought this vehicle based on recommendation from one of your employees who happens to be my friend too. Till date with the performance i get from the car i was very happy with it and had recommended it to several of my friends. But in the past one year I am so vexed of your service that this would be the last Chevrolet i would ever buy and i would never recommend one to anybody. Would you be shamed enough to get this done instead of cutting sorry faces or throwing excuses. Though might not even get it serviced in your service center leave alone buying another chevrolet car.