KSEB — Disconnection of the land telephone when the power is off, denying the customers right

Address:

Thrissur, Kerala

This is to inform you, our kseb office station located in Pazhayannur, Thrissur, 680587, code-5719 land phone number [protected] sir this office at pazhayannur, never operate their telephone when power is off, if it's 1 hour, 12 hours, same, it's customers right to know what is wrong or when can our kseb section restore power, instead of helping the customers, they are neglicting customers right by disconnecting the land phone, it shows they are not responsible to answer the customers, no one make call to kseb office, unless any problems related with electricity so this is serious issue which is happening at pazhayannur substation, kindly take necessary steps to resolve the issue hope the authority will look into this issue and help the customers under kseb pazhayannur, Thanks,