[Resolved]  KSRTC — Opted for airavat bus service, but received corona bus service that too delayed for 2 hours

Address:Bangalore, Karnataka
Website:KSRTC

Please find below my ticket booking information. PNR Number: J54797663 Trip Code: 2256BNGCHN Date of Journey: 24/12/2015 Passenger Start Place: BENGALURU Passenger End Place: CHENNAI Class of Service: AIRAVAT Supposed to start my travel on 24th Dec 2015 at 10.56 pm by Airavat Volvo bus, but started the travel on 25th Dec 2015 at 00.50 am by Corona. One issue is delay, another issue is poor suspension system of the alternate vehicle sent instead of Airavat Volvo. Had a very miserable travel time with that worst suspension condition of Corona bus. Lost the whole night sleep because of delay and worst condition of bus (poor suspension)
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Complaint marked as Resolved 
Verified Support
Jan 13, 2016
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
Sir / Madam, We are in receipt of your mail and details has been examined. Your request has been forwarded to concerned authority [protected]@ksrtc.org. They will take necessary action. We regret the inconvenience caused to you. With regards Awatar Support
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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
    +91 77 6099 0035
    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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