KTM — dont have product yet no refund

Address:Thane, Maharashtra

Ktm does not have a lot of service centers nearby my area hence when my bike fell nd I broke the mirror nd brake paddle I had to go all the way to seawoods the rep there said lot of bikes were in queue hence will take a lot of time I paid him the money nd bought the mirror nd brake paddle however I forgot to carry the brake paddle nd it stayed in the service center I realised when I reached home I called the center the representative acknowledged the same nd asked me to pick it up from there that same night my father bought the brake paddle nd fixed the bike I called up the service center nd asked him for a refund he denied...this doesnt make any sense I dont even have the product nd yet they are not giving me a refund, I have sent an email as well this happened in seawoods service center very ridiculous service I was utterly ridiculed nd I regret to own a ktm rc 200 whereas initially I was so proud
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    KTM Sportmotorcycle Phone
    +43 774 260 000
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    Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230, Mattighofen, Austria
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