[Resolved] Ktm India — Very poor dealer response
I bought a RC200 on January 2015 since that day I was facing problems, first one was with the side stand which got loose so I took it to near by ktm service center and asked them for a repair and they just tightened it and gave it back and the problem kept on repeating and I used to take it frequently to service center and they doesn't seem to look into the matter why it was getting loosen,
after few days I noticed oil leak from my engine side and I again took it to the service center and they asked me to keep the bike in the service center for 3 days, after 3 days I got the bike repaired and again after few days the problem again came the same oil leak was there and my bikes throttle has decreased drastically.
when I took it to the service center they doesn't seem to care my bike instead they show a very rude behavior to the customer.
after few days my battery got dead and I got stranded on the street several times, when I took the battery to near by battery shop they told me that the battery has got a bulge on one of its side .
again I had to take my bike to the ktm service center and they asked me to keep the bike for 20 days for replacement for the mean time they don't even have a backup battery for customers.
pls help me with the problems mentioned above.
the after sale service is very poor and delear response to customer is very bad.
plz look into the matter and help me and several other customers .
my vehicle registration number kl-01-bt-200
ktm service center dealer number [protected] (Trivandrum)
Complaint marked as Resolved Feb 25, 2017
Yes, they attended my home personally by the service technicians and took note of all the complaints and got fixed all the complaints by evening itself.
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+43 774 260 000
Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230, Mattighofen, Austria