[Resolved] KTM Sportmotorcycle — abnormal & loud valve train noise after complete engine rebuild

Frustrated KTM Owner

from Bengaluru, Karnataka

Address:

657, 100 Feet Road, 1st Cross Road, HAL 2nd Stage, Near KFC Junction, Indiranagar, Kodihalli, Bengaluru, Karnataka 560038, 560093

I invested INR 30, 000 on a complete engine rebuild (complete head, piston and crankshaft) after my stock engine failed. I noticed the sound from 800 KMS and told the mechanics at the first service to check the head. They said there was no noise.
3000 KMS into the new engine and the valve noise/rattle is now louder than the engine at speed. Despite investing so much they have not even properly attached the exhaust header pipe.
The service centre has ignored my repeated requests to check the issue and even refuse to write it in the job card.
As an 8 year customer and owner of two KTM's I am irate and want resolution.

This same sound was quite noticeable when the stock engine failed as a valve had broken and damaged nearly all the internal parts.

Service center is Khivraj KTM Domlur.

Was this information helpful?

No (0)

Yes (0)

Jul 22, 2019

Complaint marked as Resolved

KTM Sportmotorcycle customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2019

KTM Sportmotorcycle Customer Care's response For effective resolution of the issues raised by you, kindly provide your details in link given below.

http://callcentermanagement.excelloncloud.com/complaintKTM.aspx