KTM Sportmotorcycle — Chassis crack in under warranty

tauseef962132

from Allahabad, Uttar Pradesh

Address:	Allahabad, Uttar Pradesh, 211016
Website:	[email protected]

Hello,

My reference: reg. No. Up 70 dm 2287 ktm duke 200.

This is to let you know that i (Mohd tauseef) submitted my bike on may 18, 2017 for servicing randomly. I saw little crack on the chassis near radiator i has shown this fact to mechanic. He replied "this is not a major issue get this weld done from out side. I am highly disappointed with the quality of ktm.

My bike duke 200 chassis is crack from front side i also attached photos of my bike problem issues.

Mainly issues is my bike under warranty date of purchasing is 20 / july / 2016

After saying much, i expect a decent response from you.

Thanks in anticipation.

Mohd tauseef

+91 [protected]
+91 [protected]

+3 photos

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Comments

janterparia

from Delhi, Delhi

you should also register your complaint here http://callcentermanagement.excelloncloud.com/complaintKTM.aspx

5478bc

from Kolkata, West Bengal

KTM bike is best bike but its service is worst. Specially KTM Anisabad Patna.my KTM bike got accident. I submit bike on 9 march 2018 and today is 8 April 2018. The service manager Rajesh told me that my bike will in my hand under 22-23 march 2018.Approx 1 months is done. He doesn't response on my call and also rejected my call. What I can do. I also call the SM Ankit Khare he told me on 3rd April your bike will be in your hand.but that day SM not receiving my call and hold my call up to 30-45 min.what is this, this type of service are available in KTM. Again I call in Anisabad Rajesh service manager is very rude, he told me "mil jayega bike next month "very rudely. And then disconnect my call.Plz response on my message other I see you.