[Resolved] KTM Sportmotorcycle — dealer have sold me ktm rc390 a used bike, which was used for displaying as well as which was provided for trial bases

 
1 Review
India
 Er Mahendra Porje on Jul 24, 2019
To the authorities in charge,
I bought my ktm rc390 on 31st december from indira nagar nashik showroom and in just 12 days buying it i had to do my first service of my bike, due to some heating issues and oil and coolant problems, they did it but the waste oil which was removed by them was too black and was like a watery instead of sticking, same think happened several times and i dud my other services at regular intervals,
Today my bike was displaying overheating issues and increasing rpm but no power to wheel and suddenly it stopped due overheating.
And today when i was discussing the issue i was informed by a person working over there (Name classified) that the particular bike i have bought from them was a display & trial one and they cleaned it and did all necessary changes and sold it to me. I was unaware about it and even while doing the registration of bike, it was registered after 4 months of buying the bike latter they gave explanations that it was due some misunderstanding, the bije was only provided for certain customers who came there and also used same for advertising it on roads by previous people who used to work there.
I've purchased this bike against my parents will, since it was my dream bike as well as my first bike. And now i'm regretting for buying this just because of frauds who are doing such stuf[censored]nder ktm brand. Please i request the authority in charge please solve my problem either take my bike back, i've filled a loan for that bike and most of the expenses is only going into faulty repairs.
Regards: ktm lover and die hard fan of the ktm legacy.
Complaint marked as Resolved Aug 26, 2019

Complaint Status


[Jul 24, 2019] KTM Sportmotorcycle customer support has been notified about the posted complaint.
Verified Support
KTM Sportmotorcycle Customer Care's response, Jul 25, 2019
For effective resolution of the issues raised by you, kindly provide your details in link given below.

http://callcentermanagement.excelloncloud.com/complaintKTM.aspx
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    KTM Sportmotorcycle - dealer have sold me ktm rc390 a used bike, which was used for displaying as well as which was provided for trial bases