KTM Sportmotorcycle — insurance amount regarding

Address:

Erode, Tamil Nadu

My bike got accident at the month of july 2017. I left my bike for service and i applied insurance. I haven't gotten my insurance money for about two months. And by the end of sept, i got a call from the showroom where i bought the bike. They told me that my insurance which they gave to me have some problem and till now i didn't received the money yet