KTM Sportmotorcycle — Ktm 390 worst service in india, vasai, suryoday ktm. Vehicle reg: no: mh 48 x 9495

Address:

Thane, Maharashtra, 401303

Dear Sir, I had purchased a KTM 390 Vehicle Reg: no: MH 48 X 9495 1 year and a few months back, i had a problem with the radiator fan. I was informed by Mr.Akshay from Suryoday KTM Vasai Service dealer on 11/12/2015 that the radiator fan needs to be replaced and it will be replaced under warranty free of cost. But after few days i got a call from Mr.Akshay from Suryoday KTM Vasai Service centre stating that the free replacement will not be available for next 20 to 25 days so he advised to go for a paid part so that i dont have to wait for so long to get my KTM 390 back. upon his insistence i told him to change the radiator fan and he explained the charges i needed to pay for the part. But even after a week when i inquired at the service centre my ktm is still not ready and the staff there has no clue about to what has to be done with my KTM. Even after paying for the free part to get my KTM back from the service as soon as possible, due to carelessness of Mr.Akshay my KTM is still not ready. I need my KTM back from service as soon as possible, and i need to KTM management to question Mr. Akshay for his attitude or unwillingness or his sheer carelessness to satisfy the customer's problems. Waiting for a reply urgently. Mr. Jatin J. shah Mobile number : [protected] / [protected] Email : [protected]@gmail.com