KTM Sportmotorcycle — ktm duke 200cc (grd trucks pvt ltd) worst service

2 Reviews
GRD TRUCKS PVT LTD, Dwarka, Gujarat, India
 Jatin singh Rautela on Dec 2, 2019
Hii i purchased ktm duke 200cc from ktm dwarka. At the time of first service i told service man that my gear and clutch is not working properly and i am getting discomfort in riding so please fix it. However when i took my bike after service they said everything is okay. But i was feeling that its still not working properly but they assure me that this is how this bike works you do not know about bike so i agreed as it is my first ktm bike but after 10 days my fan collent fan got worn out and i again went to service centre however they changed it but i was feeling like ive got some second hand bike after few days again my bike performance got low then i visit to service centre again i told them my bike is not working properly so they said your clutch plate got weak plus your pressure got weak too so you have to change it and it is chargeble and you have to pay for it. I asked them about why my clutch plate and pressure plate worn out so they said it is because your clutch was tight and it is your fault
Now my questions from ktm big brand are
Do i have to service my bike with my hand or the service centre repair and services bike plus at the time of my first service when i told them about the faults they said it is how bike works and you know nothing about bike.

Now i am facing additional problems in my bike and it is standing like a waste product in my garrage
I really condemn ktm service centre

But if they really take care of there customers then i think they will take step against ktm service centre dwarka (Grd trucks pvt ltd) amd will resolve my problem

Jatin singh rautela
Bike chassis no. Md2jucyf9kc053018

Complaint Status

[Dec 02, 2019] KTM Sportmotorcycle customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


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