[Resolved]  KTM Sportmotorcycle — non professional staffs

Address:100 Chimna butcher st 2 Nd floor Mumbai, Mumbai City, Maharashtra, 400003

Hi i hozefa lokhandwala i my self is a ride and have done all all major parts of india n nepal
I used honda, bajaj, royal enfield & now both a new ktm but it’s a black spot for my whole using period now it bcz o[censored]nprofessional staffs which is not trained or not been given proper training of satisfying the client requirement

Complains
1) i only use 52 series in my number plates i both 5200 number from the ktm dealer refereed agent i have his fess n rto fess to but final i got 2534 number reheated on my rc book

2) from last 15 day i m fowling for adhar card n getting reply that back is not send

3) in first service i had a fan issue thy solve it in 2 min and after 200 km it stated again

4) vehicles invoice thy send m on what’s app

5) insurance copy a normal print out like a xerox

I also run a private limited company but this is pure stupidity and careless ness of staff

I won’t recommend any one to by ktm not bcz company is not good but company doesn’t no how to train people’s

Now bcz of his careless ness i have to ans people y this time i don’t took 52 do i m changing my religion it my guru number 52 i no u won’t do any thing on it but seriously my life’s bad experience is this

This all happen with swapnil vasai ktm mumbai
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Aug 5, 2019
Complaint marked as Resolved 
KTM Sportmotorcycle customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
KTM Sportmotorcycle Customer Care's response
For effective resolution of the issues raised by you, kindly provide your details in link given below.

http://callcentermanagement.excelloncloud.com/complaintKTM.aspx
Complaint comments 

Comments

Vechile have a same issue which i seen in other users, vehicle not starting and showing as CAN failure. Vehicle dropped in ktm service station and the advisor ask me to change the battery, which is not the actual issue as i read out from the users who faced same issue.. dear KTM please help me to clear out this issue..

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