Kun Hyundai Chennai — Misinformation by KUN Hyundai Ambattur
My car (VIN : MALA851CMEM128186 & TN02BA1001) was picked up for general service on 24 March 2021 at 9.30 am and should have reached the KUN Hyundai Ambattur ### by 10.30 am. I was committed that the car will be returned by evening. At 5.30 pm, the SA informed the work has been done and the cleaning will be completed in another 30 minutes. However, the car was not delivered on the same day as committed. But in the Hyundai Care app it's mentioned as 'Vehicle was delivered'. Why was I given the wrong commitment? Why misinform that the vehicle was delivered while the car was not returned until 25 March? If the car was delivered as mentioned in the Hyundai Care app, to whom it was delivered?
Any part missing or replaced without my knowledge and permission and any damage done to the vehicle in the period it was not delivered to me, KUN Hyundai ### will be solely responsible and accountable
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