Kun Hyundai Chennai — vehicle no. tn-10-ar-9345 (elantra) - seat cover - reg.

Address:600026
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Dear team,

The vehicle no. Tn-10-ar-9345 (Elantra) was given for service on 17.09.2018 and taken delivery on 18.09.2018 evening through a driver mr. Surya of kun hyundai, ambattur, chennai. On checking the vehicle by us at our hotel premises, we found that the rear seat cover was toned by somebody, when asked the driver mr. Surya, he said that to contact mr. Suman, service advisor of kun hyundai, ambattur, chennai. On contacting him, he agreed about the mistake happened from their end while they were attending on some electrical issue on our vehicle. He promised us to replace the seat cover immediately, but it was not attended by them sofar and it was escalated to the higher authorities & one mr. Gajendran, service manager for the same. We request you to kindly take necessary action against the complaint and do the needful without any delay.
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Oct 01, 2018
Updated by saravanan manohar
On 01.10.2018, at about 15:30 hrs, Mr.Suman, Service Advisor of Kun Hyundai, Ambattur, Chennai called through mobile and said that the issue of toned seat cover was escalated to his Service Manager Mr.Gajendran.

Further, we asked him to give his Incharge / GM contacts details to escalated the above issue, he refused to give his contacts.

We once again requesting you to take action against our complaint and do the needful without any further delay.
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    Chennai City Corporation, Tamilnadu
    India
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