Kurl-On — Complaint no ta 1351, kurlon (Apsara) mattress 75x36x4

Address:	110046
Website:	-

One pair of mattress was purchased on 11.01.2016 from csd canteen area hq delhi vide bill no 382612. The subject mattress could not fit to my bed being longer by 3 inch since my bed size is 72x36 and hence kept beside the bed unused. Accordingly customer care approached to replace the same with requisite size. Kurl-on representative mr ashish kumar visited on 16.03.2016. Ack. Slip no 4853 refers. Till date replacement has not made in spite of repeated telephone conversations with different executives, including mr prashant and all by my daughter. The mattress has 12 months warranty, even i[censored]sed and gets shrinked etc. Kindly look into matter and have the matter resolved at the earliest.

Thanks & regards

Subedar major krishan lal (Retd)
Mob [protected]