Kurl-On — Damaged piece supplied

Address:

New Delhi, Delhi, 110029

You have sent a defective piece which is torn
I request you to kindly replace and send me a fresh piece
I would appreciate if you can supply a better model than this... Latex one as both me and my husband are having back problems due to it
Aslo while purchasing it the dealer assured us to provide customer satisfaction which now he's refusing
It was delivered on 4.5.17 and since then i'm in hospital with my ailing mother in icu
Kindly help us as soon as possible