Kurl-On — mattress shown not sent.

Address:

Kolkata, West Bengal

Seller showed me one mattress and prepared bill for thicker one which is highly painful mattress. 2 hours after delivery we went to pay the bill and talk about exchange as it looked bulky and extremely heavy. The seller didn’t agree. Their argument was that plastic was removed. His staff informed him that it came off while transportation and still lying near my residence but no use. I called the kurl on company which sent a tech and was informed later that it won’t exchange. I’m stuck with the mattress.